Please note that Apple does not release customer information. If we find there’s a problem with your book, you will be contacted by Apple. We will work with the user to resolve the issue. If a customer reports an issue with your book, direct them to iTunes Store Customer Support. CustomersĪpple Books customers should contact iTunes Store Customer Support for assistance with purchasing, downloading, or reading books on Apple Books. International calling rates may apply elsewhere. For Australia, the hours of support are Monday to Friday, 8 a.m. If you are located in one of the following countries, you can contact Apple Books Partner Support by phone, Monday to Friday, 7 a.m. (Pacific Time). If you have questions during the sign-up process, send an email to Otherwise, contact us. (Pacific Time), and Saturday to Sunday, 7 a.m. Apple Books Partner Support responds to emails Monday to Friday, 7 a.m. PTĮmail support is available in English, Japanese, and Chinese. Contact them via email or phone, seven days a week. PartnersĪpple Books Partner Support is available to assist you with questions about publishing your book, using iTunes Connect, and more. Can’t find the answer to your question? Our support teams are ready to help.
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